Green Champions Leader SRL is committed to responsible wagering and to promoting awareness of problem gambling. Our Responsible Gambling Policy sets out our commitment to minimising the negative effects of problem gambling and promoting responsible practices.
The majority of players who make sports bets, casino bets and other gaming activities play in moderation for entertainment. However, for a small group of customers, gambling can lead to problems. We take this seriously.
Signs of Problem Gambling
In the presence of 5 or more of these symptoms, the likelihood of severe dependence is high
- The player is deeply involved in gambling — all thoughts are focused on the game
- Bet amounts increase over time to achieve the same excitement
- Attempts to quit or control gambling appear to be unsuccessful
- When limiting participation in gambling, the person experiences irritation or restlessness
- Gambling is used as a way to escape from problems or discomfort
- The player tries to win back lost amounts ("chasing losses")
- Lying to family or friends about gambling behaviour
- Committing illegal acts to finance gambling
- Relationships with family members or colleagues are harmed
- Borrowing money to participate in gambling
If you recognise these signs in yourself or someone you know, please seek professional help immediately.
Rules for Responsible Play
- Start playing only when you are calm and concentrated
- Take regular breaks during your gaming sessions
- Define a monthly amount you can afford to spend on gaming — and stick to it
- Once you set a maximum limit, do not increase it
- Before playing, define the maximum amount of winnings at which you will stop
- Define the maximum amount you can afford to lose
- Do not gamble under the influence of alcohol or drugs
- Do not gamble when you are in a depressed or emotional state
Tools Available to You
Deposit Limits
Set Daily, Weekly or Monthly deposit limits at any time by contacting Customer Support. Limits can be decreased immediately; increases take effect after 24 hours.
Time-Out
Take a break from betting for 1 to 5 days. During a Time-Out you cannot use your account for betting, though you may still request withdrawals of existing balances.
Self-Exclusion
Close your account for an extended period. Once activated, you cannot deposit, withdraw or place bets. We will also make every effort to close any new accounts you open during this time.
To activate any of these tools, send a written request to our Customer Support team via email or live chat.
External Support Resources
If your habit shows signs of turning into a gambling problem, we strongly recommend you contact one of the following organisations:
-
Gambling Therapy
Provides support and counselling for anyone adversely affected by gambling. Available in many languages.
www.gamblingtherapy.org -
Gamblers Anonymous
A fellowship of men and women who have joined together to cope with and overcome gambling addiction.
www.gamblersanonymous.org.uk -
GamCare
A leading authority offering counselling, advice and practical help in addressing the social impact of gambling.
www.gamcare.org.uk
Need Help?
Our customer support team is available 24/7 to assist you with any responsible gaming concerns.
Contact Support